Services / Community management
Service 02

Community management.

End-to-end social media management, with strategy behind every post.

We plan, produce and manage your social media content to build a consistent presence, strengthen your brand positioning and generate new business opportunities.

Let's talk about your project See results
What's included

Everything we put in motion.

Definition of business and communication goals, with monthly metrics and KPIs.

Communication guidelines and visual identity for the brand.

Content categories: product, process, testimonials, educational and brand.

Monthly content calendar aligned with your business goals.

Profile optimization: bio, links, contact details and story highlights.

Content publishing and scheduling.

Community engagement and replies to messages and comments.

Monthly report with growth analysis, engagement and recommendations.

Creative strategy

Content with its own identity, built to connect and to sell.

We set the editorial voice and produce the assets — graphics, scripts, adaptations — that carry the brand's presence and strengthen every campaign.

  • Editorial voice and visual identity for social.
  • Graphic assets and scripts for video and reels.
  • Art direction for specific campaigns: launches and promotions.
  • Every asset adapted to each platform's formats.
Who this service is for

Does your brand need a more active, consistent and professional presence?

This service is built for brands that want a sustained social media presence but don't have the time, the team or the planning in place to do it in-house.

We take care of organizing the communication, planning the content, developing the scripts and graphic assets, managing the posts and keeping a clear identity at every touchpoint.

The goal is for social media to stop depending on one-off posts and become a channel that strengthens positioning, builds community, earns trust and supports the brand's business goals.

01

You post irregularly or without a defined plan.

02

Your visuals and messaging don't follow a consistent line.

03

You need to produce content consistently without growing your in-house team.

04

You want social media to support your brand positioning and business goals.

We design a content strategy tailored to each brand's identity, stage and goals.

Social media results

Growth, reach and community built on a continuous strategy.

Results achieved through planning, content development and sustained strategic management of each account.

Data taken from each account's own insights. The percentage changes compare the measured period with the previous one, as reported by the platform: they are not the same as growth in the total follower base.

  1. 01 Starting point

    Communication without ongoing planning.

  2. 02 Implementation

    Strategy, content and management sustained over time.

  3. 03 Results

    Documented growth, reach and engagement.

Case 01

Piantoni Supermayorista

Wholesale grocery · B2B and B2C

Development of a comprehensive digital strategy focused on brand positioning, community building and communication with distributors and end consumers.

The work included monthly content planning, script development, graphic asset creation and organizing the brand's social media communication.

Before ≈ 24K followers at the start (estimated)
After 28.9K followers at the end
Change ≈ +4.9K net followers
  • 6.2K New follows +98% vs. the previous period
  • 555.2K Accounts reached +168% vs. the previous period
  • 1.2K Message contacts +146% vs. the previous period
Case 02

Familia Cabrales

Specialty coffee

Content planning and development to build recognizable communication, convey the brand's identity and sustain a consistent presence around coffee culture.

Before No strategy communication without ongoing planning
After 8,704 followers at the end
Result 3.5K new follows
  • 3.5K New follows +73.7% vs. the previous period
  • 991.8K Views +27.5% vs. the previous period
  • 14.4K Interactions +86.9% vs. the previous period
  • 231 Message contacts +7.9% vs. the previous period
Case 03

Mumac Academy Lab

Coffee training and culture

Development of educational and video content that turns technical knowledge into clear, compelling posts capable of starting conversations within the coffee community.

Before No strategy communication without ongoing planning
After 12.8K followers at the end
Result 4.8K new follows
  • 4.8K New follows +258% vs. the previous period
  • 1.8 million Views +45.7% vs. the previous period
  • 61.3K Interactions +574% vs. the previous period
MUMAC Academy Lab post: A dictionary for talking like a barista — Part 2.
A dictionary for talking like a barista — Part 2 5,178 Likes
MUMAC Academy Lab post: Coffee brewing methods every barista should master.
Coffee brewing methods every barista should master 2,601 Likes
MUMAC Academy Lab post: A dictionary for talking like a barista — Part 1.
A dictionary for talking like a barista — Part 1 4,847 Likes
MUMAC Academy Lab post: What's the difference between ristretto, espresso and lungo?.
What's the difference between ristretto, espresso and lungo? 2,827 Likes

Engagement visible on each post at the time the screenshots were taken.

Let's talk

Let's talk about social media management for your business.

Instagram
@agencia.jnr
Location
Argentina